As of 4.30.18, we are retiring the Nike+ FuelBand, Nike+ SportWatch, and additional older technologies. Find out what this means for your NikePlus data and download the NRC and NTC apps to continue to track your progress.

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    Nike+ SportWatch GPS: Unexpected response from Nike+

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    If you receive the message "Unexpected response from Nike+" in Nike+ Connect when you plug in your Nike+ SportWatch GPS, a communication problem occurred between Nike+ Connect and the server.

    Please follow these troubleshooting steps:

    1. Check your Internet connection.

    2. Check to make sure the site is not currently under maintenance.

    3. If the error continues, factory reset your SportWatch.

    If the error continues, please give us a call.

    Which FuelBand do I have?

    Do I have a FuelBand or a FuelBand SE? Look inside your band to find out.