As of 4.30.18, we are retiring the Nike+ FuelBand, Nike+ SportWatch, and additional older technologies. Find out what this means for your NikePlus data and download the NRC and NTC apps to continue to track your progress.
If you receive the message "Device not recognized. Download and reinstall Nike+ Connect" in Nike+ Connect when you plug in your Nike+ SportBand, follow these steps:
If Nike+ Connect does not detect your device at all, please follow these steps.
If the problem continues, please contact us.