As of 4.30.18, we are retiring the Nike+ FuelBand, Nike+ SportWatch, and additional older technologies. Find out what this means for your NikePlus data and download the NRC and NTC apps to continue to track your progress.
A Code 49 message ("Nike+ Connect wasn't able to connect to nikeplus.com") appears when no Internet connection is available or a miscommunication occurred between Nike+ Connect and Nike.com during a Nike+ SportWatch GPS update.
If you receive Code 49 with your SportWatch, follow these troubleshooting steps:
If you are unable to resolve Code 49, please call us.