As of 4.30.18, we are retiring the Nike+ FuelBand, Nike+ SportWatch, and additional older technologies. Find out what this means for your NikePlus data and download the NRC and NTC apps to continue to track your progress.

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    Nike+ SportWatch GPS Code 49

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    A Code 49 message ("Nike+ Connect wasn't able to connect to") appears when no Internet connection is available or a miscommunication occurred between Nike+ Connect and during a Nike+ SportWatch GPS update.

    Nike+ Code 49

    If you receive Code 49 with your SportWatch, follow these troubleshooting steps:

    1. Click "Try again" within the Code 49 message box.

    2. If the first retry is unsuccessful, try again up to three times.

    3. If Code 49 persists, check your Internet connection.

    4. If Code 49 continues, please visit verify that the site is available. If the website is down for maintenance, please try again later when the site is available again.

    5. If you still receive Code 49, the problem may be with your computer configuration.
      • If you are on a business computer, accessing a VPN network from home, behind a firewall, or connected via a proxy, you may experience issues connecting to NikePlus.
      • Please try connecting your device to a home computer where these potential issues are not a factor.
      • If no other computer is available, work with the network administrator to gain access to on your network.

    If you are unable to resolve Code 49, please call us.

    Which FuelBand do I have?

    Do I have a FuelBand or a FuelBand SE? Look inside your band to find out.