As of 4.30.18, we are retiring the Nike+ FuelBand, Nike+ SportWatch, and additional older technologies. Find out what this means for your NikePlus data and download the NRC and NTC apps to continue to track your progress.
If Nike+ Connect shows Code 34 after you plug in your Nike+ FuelBand SE or first generation FuelBand, the device may have a firmware problem.
You'll need to update the firmware to resolve the issue. Please also click Report on the Code 34 message box to submit a detailed report of the issue to us. You will not receive an individual response when submitting the report. These reports are used for research and development purposes only. To receive individual support, please contact us.
If the steps above do not resolve Code 34 for you, please contact us.