As of 4.30.18, we are retiring the Nike+ FuelBand, Nike+ SportWatch, and additional older technologies. Find out what this means for your NikePlus data and download the NRC and NTC apps to continue to track your progress.

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    How do I restart my Nike+ SportWatch GPS?

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    If your Nike+ SportWatch GPS is not responding, simply restarting the device may solve the issue. You will not lose any run data or settings by restarting.

    To restart your SportWatch, follow the instructions below:

    1. Press the Select and Up buttons at the same time until the firmware version displays (about 5 seconds).
    2. Restart the Nike+ SportWatch GPS
    3. The device will shut off, then power on to the main menu.
    4. If your SportWatch doesn't start up right away, connect the device into your computer's USB port for a few minutes.

    If restarting does not solve the issue, please attempt a SportWatch factory reset or contact us for troubleshooting assistance.

    Note: Performing a factory reset will clear your user settings, sensor calibration information, weekly distance numbers, personal records and run history. Run data already uploaded to NikePlus will remain intact.

    Which FuelBand do I have?

    Do I have a FuelBand or a FuelBand SE? Look inside your band to find out.